Contact us

We're here to answer any questions you may have regarding your order, or about product knowledge. Don't go around searching in websites what might fit or what might not, we are only a call, text, email or click away.  We are your tire dealer. 

Support FAQs

When will my order ship?

Your tire will be shipped no later than 24 hours after placing the order excluding holidays. Sometimes we ship items as soon as 4 hours after order is placed. After tire is shipped we will update you with a Fedex Ground Tracking number. 

How do I make a return or exchange?

Yes, you can always return or exchange tires with us. To start a return or exchange simply ship back the tires to our return address: 1825 S Decatur Blvd, Las Vegas NV 89102 and contact our customer support with the tracking number to track the item and issue a refund or exchange. 

What happens if a tire is damaged or defective?

That depends, if your tires is defective when it arrived to you, simply contact our customer support to start a damage claim, we will start a replacement order that same day once initiated. If your tire was damaged after being installed we unfortunately don't cover any road hazard warranties other than manufacturer defect issues. If you think your tire has a manufacturer defect then contact our support team to start a defective tire claim. 

Can I change my order once submitted?

Most orders when needed to be changed can be changed within a time frame, if the order has not yet been shipped or sent to our processing team, we can edit or cancel the order without an issue. If the tire has been shipped or delivered we would need to start a return or exchange request with our customer support team. 

Get Support

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  • Call us

    (877) 630-2710

  • Text us

    (877) 630-2710

  • Email us

    info@thetiredealer.com

  • Chat with us


Headquarters Address

1825 S Decatur Blvd

Las Vegas, NV 89102

United States of America